We work hard and we spend a lot of time at the office making sure our valued guests have an unforgettable experience.
Nick has a background in the tourism & hospitality industry, having studied hotel operations through the International College of Hotel Management (ICHM) and having worked with the Red Carnation Hotel Group for 6 years in South Africa and the UK. Nick is an Associate of the Chartered Institute of Management Accountants (CIMA), and over the past 10 years has partnered with The Nox Group’s founder, Richard Marshall, in driving the strategic direction of the business. Nick grew up in Natal but is now an adopted Capetonian through marriage, and is a father of two young boys.
Affectionately known as Mr K, Henry was born in Zimbabwe to parents of Malawian origins. He joined Hospitality industry after a stint in clothing industry where he followed his father's footsteps as a clothing designer. The love of meeting new people and travelling made him switch and pursue Hospitality training in Zimbabwe. He moved to South Africa in early 2008 and has been working in different Holiday Rental Companies in Cape Town ever since. Hard work and dedication has seen him grow through the ranks in the past 5yrs into different management positions. He describes his love for Hospitality as a calling. During his spare time Henry finds himself driving along the coast and loves nature.
Innocent, originally from Zimbabwe, joined the Nox Group in 2014. He worked for many years as a housekeeper supervisor and is now a valued part of the Nox Host team. Inno particularly enjoys meeting and engaging with to individuals from around the globe.
Born and bred in Cape Town, Rudi made the move to the City of Gold (Johannesburg) to pursue his professional football career.
He spent 13 successful years playing for Supersport United and Moroka Swallows. During Rudi's football career, his teams won 3 ABSA Premier League titles and the MTN 8 Trophy. He is a self proclaimed fitness fanatic and dedicated runner. He also cycles from time to time and absolutely loves playing golf.
Rudi joined the Nox Rentals team in mid 2018 and his passions are meeting new people and customer satisfaction - a perfect fit for his role here as a Senior Host.
When he's not working, he loves spending time with his wife and children.
Jaco joined the Nox Rentals team in January 2020 as a host.He is a friendly, humorous guy, with a passion for rugby. A family man, who truly loves spending time with his daughter and relaxing with the whole family as much as he can. From working in various different industries, he contributes vastly to his role at Nox Rentals and he is extremely versatile, always looking for solutions and remaining positive.He enjoys new challenges and learning new things
Jaryd Du Toit
Jaryd moved to CPT in 2018 and joined the Nox Rentals Hosting team in 2019, where he couldn't be happier. Since moving to CPT he has worked across the board in high-end service industries and gained a great deal of knowledge in people skills, customer service, and the hospitality industry. He is a strong believer in the power of positive thinking in both the workplace and life. Jaryd has a great love for football, and in his spare time can be found on the beach or a soccer field.
Victor studied Business management at A level in Zimbabwe and worked in the food processing industry as a Production Supervisor before moving to Cape Town. He joined the Hospitality industry in 2009. With great customer service, supervising skills, and excellent communication skills he had an opportunity to manage top-class restaurants. In 2014 he switched to accommodation worked for a short-term rental services company in various roles for 7 years. He has now joined Nox Rentals and he is ready to offer his hospitality experience to our guests. Victor enjoys spending time with his family and MC'ing events after hours. His love of learning and facing new challenges makes him a VICTOR (winner).
Jana completed a Bachelor's of Arts degree at film school and lived and worked in New York, Los Angeles, London, Istanbul, Hamburg and Paris, to name a few. With her passion for travel she later found herself in the tourism industry as a tour operator and then founded the luxury villa department at Steadfast Africa before joining the Nox team as a Portfolio Developer. She has a penchant for beautiful villas and interiors and is passionately a people's person. In her spare time she enjoys time with family, surfing, reading and travelling
Justine is originally from Johannesburg, but started her studies at the Elizabeth Galloway Academy of Fashion Design in 2012 in Stellenbosch.
After University, Justine worked in a variety of industries including fashion, beauty and property management. Justine also worked offshore on Super Yachts as a stewardess and beautician in the Mediterranean for a couple of seasons and was based in Palma de Mallorc Spain, Barcelona, France and Italy, to name a few.
I have always been interested in property, interior design, organizing and making things look like something out of a magazine. I love to host and entertain, and I am always keen to try something new. I love spending time with friends, getting creative and staying active.
Matt studied a Bachelor of Science in Property Studies at the University of Cape Town. He comes from a background in commercial property portfolio and facility management. Born in Cape Town, Matt has travelled through Europe and parts of Africa and is yet to find a city he enjoys more than Cape Town.
He has a passion for property and is excited by the investment opportunity the short-term / vacation rental market has for property owners, investing in the luxury vacation home sector.
Having worked a season as a HOST, this invaluable experience has allowed him experience the value added by NOX Rentals to our managed properties.
Sarah studied at the International Hotel School where she obtained a Diploma in Hospitality Management specializing in the rooms division department.
Thereafter, Sarah covered operations with the top international hotels for 8 years gaining experience in customer service as a Front Office Manager, Food and Beverage Manager and in the Rooms Division dealing with FIT, corporate, leisure, and small group bookings.
Sarah joined Nox in 2021 in the Reservations Team and looks after all of our guests who book direct with us. With Sarah's exceptional customer care background, our guests are in good hands.
In her free time, Sarah enjoys experimenting in the kitchen and creating new dishes. She loves spending time with friends and family, especially her daughter. Sarah also has a new found passion for running - you'll find her along the Sea Point promenade a few times during the week.
Siseko is a Cape Town native, matriculating at Rondebosch Boys’ High School. With his passion for hospitality and service, he worked at The Capetonian Hotel during a gap year before studying Hospitality Management at CPUT Hotel School. During his studies, he worked at prestigious hotels like The Mount Nelson under mentor Burkhard Wolter and was instrumental in the change-over from the Lord Nelson Bar to the new Planets Cocktail Lounge.
For Sisko's study practical and hospitality experience, he was placed internationally in Europe, Middle East and South Africa.
Siseko also spent time working for the South African Revenue Service as a corporate tax consultant and has a sideline gourmet burger business.
Siseko joined Nox in 2021 and with his wealth of service and hospitality experience, looks forward to his interaction with the Partners and guests.
Clint was originally a “banana-boy”, having grown up in the tropical heartland of Kwazulu Natal, but was lured to the Cape by "thoughts of swirling estate produced wine,
whilst watching the waves of 2 different oceans, whilst sitting on a mountain". He doesn’t ever intend on leaving.
His career started with Hotel Management, over years and through many iconic establishments, and then diversified into travel and tourism, setting up operational structures on contract and spearheading logistics to keep many-faceted organizations running smoothly. Most recently he was the Operations Manager of an extremely busy Adventure Lodge in the Namibian Desert, where
his 2 dogs and occasional paddling trips through the Richtersveld (in that order) helped keep him sane.
In addition to his dogs, he has 2 children, who he says are cherished despite being more expensive, generating more laundry, making more noise and being significantly less well-behaved than
their 4 legged siblings.
He joined the Nox team in November of 2021, where his experience in service-centric operational planning and management is helping to support the Ops team.
Tendayi's was born in Zimbabwe and he has deep roots to other areas of Africa. He started his new life in South Africa in 2010 by joining the construction industry. After a few years he joined a property management group in Cape Town. Since 2014, Tendayi has been in a hospitality position and has found a passion for it. Before joining Nox in November 2021 he enjoyed various different opportunities which allowed him to gain experience to take on his new role as Host at Nox.
Nicole obtained a BA degree majoring in Psychology & Sociology from the University of Stellenbosch before joining the real estate industry in 2014 working across the Atlantic Seaboard & City Bowl. Nicole joins Nox Property with a focus on both long-term residential rentals & sales. When she is not concluding deals, you can find her walking her two adorable Jack Russell puppies on the mountain or the beach.
Paul grew up in Cape Town completing his schooling at Rondebosch Boys High. After doing a course in Business Computing at Damelin the travel bug got him and he spent a few years working and travelling overseas visiting Europe, North America, the Middle East and Asia. After returning to Cape Town he started showing others his home country taking tourists to Cape Point and the Winelands later becoming a qualified tour guide. The long days days in the hot sun started getting to him and found employment at a competing hospitality company before moving over to Nox Rentals in 2016. He loves being on the road visiting Nox properties dealing with whatever issues come up. In his limited spare time he likes taking long walks along the Sea Point Promenade or a drive into the countryside.
Tamara joined the Nox team in 2011 and has worked in most divisions, which gives her an amazing knowledge of the company. Currently, Tamara is Head of Trade Reservations for the Nox Group, having previously worked in a Reservations, Operations and Guest Relations capacity. She’s a team player and goes out of her way to help both clients and colleagues. Coming from a tour operator background, she’s well acquainted with high-end luxury properties (which is why she loves the Nox portfolio.) Outside of work she enjoys spa treatments, the odd adrenaline rush (she lost both shoes skydiving!), and is best known for her straight forward sense of humour.
Richard studied B. Bus. Sci at the University of Cape Town, before working in the banking industry in the UK. He returned to SA in 2001 and started his first tourism focused start-up (a scheduled nightlife tour operator) in 2002. Since then, Richard has been involved in starting and growing six other businesses. He is now focused primarily on growing Nox and, when not working, spending time with his wife, Lyndal, and their three children.
Tamsyn joined the accounts department in January of 2012 and soon proved herself an asset to every department with her willingness to help out wherever she can. Now affectionately known as the ‘Random Task Manager’, she has become the go-to person for almost anything Nox-office related, although her main role still lies in heading up the Accounts team. When she’s not running spreadsheets or manning the Nox fort, Tamsyn will admit to being a well-seasoned expert at the traditional South African braai but adds that she enjoys cooking in general. Her friendly, outgoing and passionate character has brought a great buzz to the team and we are very lucky to have her.
Head of Sales & Distribution
Joining Nox in 2007 as a member of the Reservations and Guest Relations team, Charlotte has proven herself an indispensable member of the Nox family. Her experience and passion for what we do have seen her grow into heading up the sales, reservations and distribution departments, as well as a position as a strategic member of the management team. When she's not focusing her energies on work, she spends time with her husband, Peter, and two beautiful children.
Reservations, Marketing & Social Media
Lauren grew up in Malawi but did her schooling and tertiary education in South Africa where she received her degree in Business Administration. She worked at a family Game park in Malawi for a while building experience in tourism. After moving back to South Africa in 2015 she started working at Nox Rentals where she has been part of the reservation team and later on taking up some responsibility in marketing, including being responsible for Nox's social media. Her passion for travel and social media have become her career and she brings new ideas and inspiration to all areas of her job. She brings friendliness and professionalism to the work environment as well as to all her clients.
Partner Acquisition & Retention
With over a decade of experience in the hospitality industry Charlie has a keen understanding of how to deal with any situation which could be thrown at him. He strongly believes that the client's needs must be looked after first, as without them, the industry would not be in existence. Working with people has always been a strength of Charlie's, and he enjoys engaging with and satisfying the Nox partners, which is his main role at Nox. He joined the team in 2016.
Partner Relations and Operations (PRO)
Sam, born and bred in Cape Town, joined the Nox family in 2014, in the maintenance division. With 7 years of maintenance and construction experience behind her, it was a fantastic "fit". She then went on to head up the product team, where she thoroughly enjoyed the upgrading and improvement projects across the portfolio. She says that it gives her great satisfaction and joy to see the progress and outcome of the projects. Sam is now one of our PRO’s ensuring that our properties are carefully managed and partners receive the best possible service. When she's not working - Sam enjoys being outdoors in our beautiful city, camping and spending time with her 'furkids'.
Born close to Lake Malawi, Peter started working in hospitality at the age of 19, where he found his love for travel. After a couple of years in the industry, he decided to move to Cape Town in search of new opportunities. He started working in Camps Bay, managing 12 apartments, and after honing his skills for 7 years, he joined Nox Rentals. Peter is now one of the top team members in our hosting team.. He is a people's person and a proud Man United supporter.
Sheri began her career at The Nox Group at the end of 2014 and says she enjoys the family environment and the continuous learning curve she finds herself in on a daily basis. Her first role at Nox was in Admin in the Guest Relations/Operations team. After a couple years, Sheri moved over to the Reservations team where she quickly learnt the ropes and now heads up the Online Travel Agent enquiries. She is also a key member of the Culture team, which works toward creating a happy office environment, with the goal "to make work a place you want to be". Sheri loves the challenges she's presented with as she enjoys continual improvement.
Hosting & Stock Control
Patience, our office mom, has a background in restaurants and restaurant management. She is exceptionally good at front of house and with both our guests and Nox family. Patience joined Nox Rentals in 2015, and now manages our office inventories and assists in the hosting department. She is also the mother of two vibrant young boys.
Partner Relations and Operations (PRO)
Brendan has over 20 years experience in the hospitality industry, with his main focus being on customer service, client satisfaction and product delivery. His primary goal is to ensure that our properties are kept to the highest possible standards and partners receive the best service. He has a keen eye for detail and balance, making his role in Partner Relations and Operations at the Nox Group perfect for him. He joined the team in 2016.
Guest Service & Operations
Joe began his journey in the tourism industry in 2002. He comes with experience obtained in the car rental sector and is proud to have had some of the leading accommodation establishments as his clients. He is extremely passionate about delivering service of the highest standards. Since joining the Nox team in 2016, he has changed role and now forms part of our guest services team.
After completing school in Durban, Kim spent time gaining valuable life experience in America, the UK and Europe. She spent time as a connoisseur of fine drinks, and later, furthered her travels as a yacht stewardess. When landing back on solid ground, she joined the accounts team of an engineering firm, where she gained a wealth of knowledge in the 4 years she was there. She now calls Cape Town her home and spends the daylight hours as a member of the Nox accounts team. A dedicated individual, Kim always gives 100% in everything she does.
Nox Property Sales
Hailing from a successful property family, Martin heads up Nox Property, which is our property sales division, launched in 2017. Martin has sold property since 2010 and was in the top 3 leading agents for Engel Volkers nationally in South Africa for the past 3 years. Martin has a wealth of knowledge and is extremely committed to his clients, always making sure their needs are met. Martin has family in Europe and has sold almost 90% of his property to European clients through his networks.
Julie grew up in beautiful Namibia and moved to Cape Town in 1999 after her schooling.
She completed her Diploma in Advertising and Marketing which led her to the Stills and Film industry. After 9 years of Production Coordination and Management, she decided to move her career into the Hospitality Industry. She dedicated 4 years of her life in both Namibia and rural Mozambique where she worked as a lodge manager along with her husband.
Starting a family and the need for a more urban lifestyle, she decided to move back to Cape Town.
Julie is multilingual which has proven very beneficial in her industry. German, English and Afrikaans as well as a bit of French and Portuguese are part of her skill set.
Julie is a very organised and hands on individual who likes structure and problem - solving but at the same time, her natural upbringing in Namibia has influenced her down to earth and caring nature. She loves the outdoors and goes camping or for hikes with family and friends on a regular basis.