In our experience, the best way to serve our owners is to deliver the best possible experience to guests/tenants.
This results in better occupancy and more revenue. We're doing well on that front having been "Rated Excellent" by TripAdvisor every year since 2011.
We help holiday home owners maximise their rental returns, reduce their risk, and free up their time. We can do the same for you.
Let us look after for your rental home and enjoy the peace of mind that comes with knowing that your asset is being cared for by professionals.
To find out more about our service offering, please peruse our owners introduction presentation here
Suburbs of Cape Town serviced
Nox Rentals will manage and market upmarket properties for holiday and short-term letting located in these suburbs:
- Bantry Bay
- Camps Bay
- City Bowl
- De Waterkant
- Hout Bay
- Mouille Point
- Sea Point
- V&A Waterfront
Experience the Nox Rentals difference
Has your property manager let you down? Are you looking for a reputable company to care for your rental home? Do you want to maximise your rental returns?
Look no further than Nox Rentals because we have the solution for you!
Professional care for your asset
We perform regular property inspections, making sure that the bigger maintenance issues are seen before they happen. We also perform regular inventory checks ensuring all damages and breakages are spotted and can be resolved timeously.
Maximise your rental returns
By building strong relationships with a huge network of accommodation agents and tour operators, we have made sure that Nox Rentals properties are top of mind when agents need to find villa and apartment accommodation in Cape Town.
Our website is highly optimised and ranks top of Google in many search phrases, therefore guests find our properties easily. Once they are on the site, we have live availability, making the booking process easy and efficient for guests.
We also have Instant Booking functionality on a number of OTA sites, such as Booking.om and AirBnB.
Free up your time
Answering inquiry emails and phone calls, welcoming guests on arrival and seeing them off on departure, property inventory checks and managing third party suppliers are all necessary, but hugely time-consuming parts of running your own short term holiday rental!
We handle all this for you, professionally and efficiently, so you can relax.
Enjoy the peace of mind that comes with knowing that your asset is being cared for by professionals, while you receive guaranteed excellent rental returns.
Reduce your risk
There are definite risks involved in renting out your property! These include breakages and damages to your property and booking fraud.
We have watertight contracts in place to ensure that owners and their assets are 100% protected against any malicious or unintentional damage, booking cancellations or no-shows.
Nox Rentals is fully bonded, so no matter what happens, your asset and money are safe.
Choose your property manager carefully
We believe that there are 4 primary areas to consider when choosing a partner for property management, hospitality, and marketing solutions.
1. Care of the property
Whereas rental returns are often an owner’s primary concern, it is vital that the asset is well cared for and maintained. Short-term rentals can result in wear and tear on the properties, and it is our responsibility to ensure that the process is managed effectively and that the correct inventories, checks, and supervision are all in place.
2. Rental returns
We ensure the best returns to our owners. Since 2002, we have been putting relationships with our owners first, which is proven by the fact that we have owners who have been with us since then. In order to ensure that our owners are receiving the best rental returns, we have made sure that it is both easy and efficient to book our properties.
From an agent bookings perspective, we have invested highly in a custom built quoting system which is available to agents to access our availability and rates for our portfolio, making it easy for them to find available properties for their inquiries, and ultimately book. This efficient process of quoting makes us the first point of call for the majority of our agents. We have also built up a fantastic network of agents by attending trade shows, such as We Are Africa.
From a direct guest booking perspective, our website is highly optimised and we are one of the top ranking accommodation websites for targeted search phrases.Our property management system feeds numerous other websites, including Airbnb, TripAdvisor, and Booking.com, allowing our property’s availability data, rates, images, etc to be updated live which allows for our properties to be booked online by guests on any of those sites.
All in all, Nox Rentals has developed an excellent distribution channel for both direct and agent bookings in the luxury vacation rental industry
3. Customer service
We have an in-house property management team, and we have invested heavily in an online property management system to ensure that all maintenance is tracked and completed in good time. We also perform regular breakages, damages and inventory checks - the results of which are communicated through to our owners.
All issues with the properties are reported to an online database, ensuring that all issues are resolved. Owners receive a monthly report outlining exactly what has been done on the property, and all outstanding items.
4. Advertising and marketing
Our website is highly optimized and ranks very well for targeted search phrases. We spend several hundred thousand Rand per year on targeted web advertising, driving visitors to our site.
We have built a fantastic network of agents through representing our properties at various trade shows, including the We Are Africa Conference and at regular SATSA and Cape Town Tourism meetings.
Company information and credibility
Why choose Nox Rentals as your property management, marketing, and hospitality solutions provider? Here are a few good reasons.
Nox Rentals provides property management, hospitality, and marketing solutions to owners of upmarket rental homes throughout Cape Town's Atlantic Seaboard, Waterfront and Central areas.
Our services include:
- property maintenance and housekeeping services for short and long term rentals;
- 24/7 concierge;
- and marketing on a host of digital platforms.
Our team of 60+ look after every aspect of your rental home so you can enjoy the peace of mind that comes with knowing that your asset is being cared for by professionals. Plus you'll maximise your rental returns, reduce your risk and decrease your workload.
Facts about Nox Rentals:
- Operating since 2003. Based in Camps Bay, Cape Town.
- Largest luxury villa management portfolio in South Africa.
- With more than 90 upmarket properties under our exclusive management, we have the largest portfolio on the Atlantic Seaboard, with the highest occupancy rates.
- The properties listed on our site are the properties we manage, therefore we can guarantee quality and service to our guests and Owners.
- Not an agent, therefore your property is not ‘lost’ among 500 other properties.
- Largest representation in Cape Town on Tripadvisor and Flipkey.
- In 2011 we became the first management company in Cape Town to receive the "Rated Excellent" award from Flipkey, and we have continued to do so every year since.
- Member of Cape Town Tourism and the South African Tourism Services Association (SATSA) – this means we are fully bonded and our clients are insured against bankruptcy. All monies are kept in trust accounts, and we have public and general liability insurance of up to R20 million.
Do you need an experienced and reliable property manager? Contact us today!